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Support

Find support resources, including sending support requests, downloading drivers, utilities and technical documents , a well as discovering marketing resources

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Support

Food Service

Technical Support

Installation & commissioning

Site survey, mounting, power and network terminations, OS imaging, application install, peripheral configuration, staff training, signed handover. Floor support during the first peak service window if you want it.

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Downloads

Calibration & certification

For operators with measuring or testing equipment in scope, our parent company runs an ISO/IEC 17025 accredited calibration laboratory. Common requests: pressure gauges, temperature loggers, torque tools, weighing scales.

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The 58mm/80mm Thermal Receipt Printer offers top/ front paper loading.
Retail

Marketing Resources

Response time commitments

Email and phone acknowledgement within one working hour. Same-day diagnostic dispatch within the UAE. Next-day in Riyadh, Kuwait City and Dammam. Critical contracts include guaranteed onsite SLAs.

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